An overloaded team
User accounts, enrollments and questions compete for time with L&D projects.
How we help
We organize and take on the recurring tasks agreed with your team.
LMS support and operations
Your LMS, organized.
Your team ready
to go further.
Administration, support and governance to keep learning moving. We manage LMS operations so your team can focus on what comes next.
✓ Any LMS✓ Tailored scope✓ Ongoing operations
KOLABORI · OPERATIONS
MonitoredLMS operations hub
Routine tasksUp to dateAdministration
RequestsPrioritizedSupport
ImprovementsPlannedGovernance
Request trackingOwner + priority
Review audiences and accessUnder review
Update completion reportPrioritized
Publish learning pathCompleted
Tasks, owners and next steps in one place.
Your situation
When daily work needs
more structure.
Users, content, access and reports need attention every day. Our support service organizes these requests and turns each need into a clear action.
Requests without priorities
Issues, requests and improvements pile up, with little clarity on what comes next.
How we help
We set up request triage, assign owners and track pending work.
Inconsistent processes
Publishing, permissions and settings depend on knowledge held by just a few people.
How we help
We define standards, document procedures and clarify roles.
Scattered information
Manual reports make it harder to understand access, participation, outstanding tasks and completion.
How we help
We organize data views and reports to answer day-to-day operational questions.
How Kolabori works
Support for
your LMS, every day.
Ongoing work across operations, governance, support and improvements. The scope brings together the services that make sense for your environment.
Users and access
User accounts, enrollments, groups, audiences and roles organized according to company rules.
Content and learning paths
Publishing courses, catalogs and learning paths, with a review of settings and the learner experience.
Configuration and governance
Platform administration, standards and documented procedures.
Reporting and monitoring
Data views and reports to monitor participation, completion and outstanding tasks.
Support and requests
Request triage, issue analysis and coordination with the teams and providers involved.
Continuous improvement
Prioritized work and adjustments guided by platform usage and business goals.
A scope built with you.Responsibilities, priorities and recurring tasks are agreed at the start.Talk about my LMS
operations moving.
Independent of the provider
Your LMS.
Our experience
in operations.
Your LMS may come from Kolabori or another provider. Our support starts with the platform you already use, your team's needs and your company's processes.
- ✓No ties to a specific brand
Support for any LMS, with a scope that fits the features and access available.
- ✓In partnership with your team
Coordination with L&D, HR, IT and the platform provider, according to each request.
- ✓Continuity in your current environment
We can support operations without requiring you to switch or purchase a new platform.
How we get started
An organized start, in three steps.
- 01
Understand the environment
We learn about the platform, processes, people involved and current needs.
- 02
Set priorities
We agree on scope, responsibilities, service criteria and initial activities.
- 03
Take on daily operations
We begin the agreed activities, document procedures and monitor progress.
Frequently asked questions
Start with
clarity.
The service model is shaped around your operations.
Does this service replace our internal team?
It can complement your current team or take on specific tasks. Responsibilities are defined together, respecting your company's structure and processes.
Can we start with a smaller scope?
Yes. We can start with priority tasks and expand the service as your operations require.
How are requests tracked?
We agree on the tracking process at the start, with clear owners, priority criteria and visibility of requests and next steps.
Let's talk
What does your LMS need
to work better?
Tell us about your platform, team and operational challenges.
Let's work out where to start together.